Frequently Asked Questions

We are located at 86 Moody Street NE, Port Moody, BC. You can book online anytime through our Fresha booking page, call us at 604-317-4182, or email info@lasirenespa.com.

Yes! Our app is available on both the App Store and Google Play. Download it to book appointments, track your treatments, and stay up to date with promotions.

We have been proudly serving the Port Moody community since 2019 and have earned over 300 five-star Google reviews. We operate as a full medical esthetics spa offering professional-grade treatments, injectables, and skincare programs.

Every membership tier includes 1-hour customized skin and body treatment sessions, 60% off laser hair removal, 30% off super premium services, and a Skin Care Trade-in Credit. The trade-in credit varies by tier — 70% for Weekly Prime, 50% for Bi-Weekly Prime, and 30% for Monthly Prime.

Weekly Prime — $499/month for 6 months (26 sessions, $115/session, est. value $7,200). Includes 70% skincare trade-in credit and shareable sessions.

Bi-Weekly Prime — $299/month for 6 months (12 sessions, $149/session, est. value $3,600). Includes 50% skincare trade-in credit, 1-month pause option, and shareable sessions.

Monthly Prime — $159/month for 6 months (6 sessions, $159/session, est. value $1,800). Includes 30% skincare trade-in credit, 20% off HydroPeptide products, and sessions can include 2+ treatments.

Yes — Weekly Prime and Bi-Weekly Prime sessions can be shared with anyone, making the membership a great gift or family option. Monthly Prime sessions are designed for use by the member themselves but can include 2 or more treatments within the 60-minute session.

Members can trade in up to $750 of opened, old, or expired skincare products (any brand) for credit toward La Sirène retail products. The credit is split into 3 equal parts applied over 3 months. Old products are properly recycled. This credit cannot be applied toward membership fees or other services, and is forfeited if the membership is cancelled.

Early termination incurs a 1-month premium charge and must be requested at least 10 days before your next payment date. Any remaining session credits are forfeited and no refunds are issued. We recommend reaching out to us directly to discuss your situation before cancelling.

StarBody is the world's only holistic body sculpting program — backed by 40+ years of research and used in over 300,000 units globally. It simultaneously burns fat at the cellular level, eliminates toxins contributing to hormone imbalance, tones targeted muscle groups, and visibly reduces cellulite, stretch marks, and scar tissue. All with zero side effects and no downtime.

Many clients see visible improvement after their very first session. Most clients lose 5–10 lbs and 2–3 dress sizes in 12 sessions. Our most dramatic transformations — including clients losing 65 lbs and 5 dress sizes — come from 24–36 session programs. We recommend booking a consultation so we can recommend the right program for your goals.

No lifestyle change is required to see results — several of our documented client transformations occurred without any changes to diet or exercise. That said, following our 10 StarBody Ultimate Body Guidelines (hydration, light daily activity, reduced sugar) will meaningfully accelerate your results. We'll walk you through them at your first session.

Yes. StarBody is effective on every body type, including men, and has zero side effects. Our client results span ages 23 to 60+ and a wide range of body compositions. The program is equally effective for toning and definition as it is for significant weight loss.

We use the Eurofeedback Anthélia® IPL — a medical-grade intense pulsed light device manufactured in France with 40+ years of research behind it. It delivers effective, safe results across all skin tones (white, matt, and dark) and all hair types (dark, light, blond, and white).

Most clients require 6–8 sessions for significant permanent reduction, though this varies by area, hair type, and skin tone. We recommend booking a consultation for a personalized treatment plan. Members receive 60% off all laser treatments, making a full course of treatment very accessible.

We treat all body areas including face, chest, back, arms, legs, bikini, Brazilian, and full body. The Anthélia® IPL is also used for photorejuvenation, pigmentation removal, spider vein treatment, and acne treatments.

A Perfection Pack is a quarterly skincare auto-ship subscription curated by our licensed estheticians. Each pack contains 5 professional-grade products — a cleanser, toner, moisturizer, SPF, and a specialized treatment — all selected from France Laure and HydroPeptide, two of the world's leading professional skincare lines available exclusively through licensed estheticians. Every pack also includes 1–4 monthly surprise gifts and free shipping.

We currently offer three packs: the Age Defiance Pack ($429) for anti-aging, the Calm & Restore Pack ($399) for sensitive and reactive skin, and the Clear Skin Pack ($399) for acne-prone skin. If you have two concerns, contact us about building a custom Dual Concern Pack.

France Laure and HydroPeptide are professional-grade clinical lines that are only available through licensed estheticians — they are not sold in retail stores. Their formulations contain active ingredients at concentrations that exceed what retail brands are permitted to use, delivering results that over-the-counter products simply cannot match.

Yes. Perfection Packs can be cancelled anytime. Contact us at info@lasirenespa.com or call 604-317-4182 to cancel before your next shipment date.